Phone Based Research & Surveys
Even with the internet and email, phone surveys still have a vital role to play in gaining opinions.
These can be customer surveys, employee surveys, general marketplace information gathering or research to assist in a product or service development.
The Phone Surveys Team at Projects are capable of delivering all types of surveys and to all levels within an organisation.
As part of the campaign set up, the team can work with you to develop the survey questions, or can simply deliver a pre-designed survey. Using CATI technologies the team will create a telephone call script to introduce the survey and a detailed brief so that everyone understands the importance of the survey, and the meaning and requirements of each question.